IHG Reverses Work-Life Balance in Bold New Recruitment Campaign

Potential and existing employees of IHG Hotels and Resorts will soon have the freedom to settle into any suitable vacancy at any of the hotels in the network as part of a revolutionary flexible working regime that will be introduced.

In order to boost the job market and achieve its recruitment and operating objectives, the company has launched the new HR system “myFlex”, whereby employees working under the system can schedule their hours themselves at any IHG-managed hotel in Australia, working as and when they want while being paid under the full terms and benefits of the Hospitality Industry General Award (HIGA) or higher.

After a quick onboarding session, workers can complete a shift at any hotel managed by IHG in Australia.

The new highly flexible agreements are an IHG effort to attract new and experienced workers to the hospitality and hospitality landscape and to address a critical skills shortage plaguing the industry as a whole. The company aims to fill 600 urgent vacancies and another 3,000 by the end of next year.

Once integrated into the system, workers can log into the company’s new UKG-powered platform and change their available hours at any time, as long as they work a prescribed minimum over a predetermined period to ensure that they remain active on the system. Workers can then bid for the shifts listed by the hotel in which they wish to work.

Any employee moving to a hotel will need to undertake a short hotel and brand onboarding process before starting their first shift.

IHG new recruitment campaign
IHG aims to fill 600 positions immediately and another 3,000 by the end of next year.

Flexible workers will have access to the full range of benefits available under the company’s recently launched ‘IHG myBenefits’ program, including paid parental leave and days off for wellness activities, personal projects and even their birthdays.

The company has also invested in the mental health and well-being of its workforce by working with RU OK? develop the “Maternity Hospitality Manual” designed to raise awareness of warning signs and provide support to team members in difficulty.

Existing full-time and part-time employees can also enjoy the flexibility of bidding for their preferred shifts instead of committing to a managed list.

The managing director of IHG Hotels and Resorts, Australasia and Japan, said the traditional HR rulebook has been thrown out the window as employers need to find new, flexible ways of working.

Matt Tripolone, Managing Director of IHG Hotels and Resorts, Australasia and the Pacific.

“For the hospitality industry, we want job seekers to know that we offer exceptional, high wages and working conditions with unmatched flexibility and fantastic benefits,” Tripolone said.

“And along with that flexibility, you can have a successful career in hotels, no matter what field you specialize in: from marketing to HR, to finance, sales, IT or hotel operations. First line.

“Although the hotel experience is a ‘good to have’ what we really want are skills and attitude! And, in return, we offer accelerated leadership opportunities, which means you could be running your own multi-million dollar business in a few years, whether here in Australia or anywhere in the world.

IHG Hotels and Resorts currently operates 62 properties in Australia under six brands, including the recently launched Vignette Collection for independent hotel owners.

Peter M. Doran